Competencies & Skills: Customer-Centric | Detail Oriented | Self Development | Analytical skills| Coaching/Training Microsoft Office Suite | Work independently| Process sensitive information| I am a helper by nature, it brings me joy to be part of someone's else success and see them grow. I appreciate challenges and learning new things. At the moment I am looking for new opportunities and connections. 2 +years of experience in document screening, analysis, and completion of reports. Knowledgeable of relevant documentation associated with KYC policies and procedures. Two years of customer support experience. Performs well under tight deadlines, able to train and motivate employees, organized, friendly, and detail-oriented. Excellent communication skills developed through years of teaching. I am Organized, detail-oriented, and always on top of my tasks. Recently I was given the opportunity to help my former team leader while she was on a leave. This was a wonderful opportunity to learn more about the onboarding process, join calls, and liaise with other departments at PayPal. It was a short-term project that I was able to take over and finish, on top of that, I enjoyed it very much.